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Care & Maintenance

Toy Maintenance

We at Diamond Door Online want you to get the most out of your new sex toy; therefore it is very important to maintain your toys. Here are a few simple ways;

Clean toys will minimise any chance of sexually transmitted diseases and infections. If you are going to share toys or use them at both ends it is a good idea to cover the toy with a condom before applying lubricant. Even if you are using a condom on a toy make sure that you clean it after every use.

Antibacterial soap and warm water is a must for cleaning toys. Clean your toy after each use with a damp cloth and warm soapy water. Dry the toy thoroughly before storing it.

Keep your toys away from direct sunlight as it will deteriorate over time.

For battery operated toys remove the batteries after each use to reduce the chances of leakage and corrosion.

Silicone dongs can be boiled for sterilisation; do not do this with rubber or jelly dongs.

Please note this is a guide only and check with manufactures instructions before use and for more detailed information on caring for your toy.

 

Return Policy

Due to the personal nature of the products we sell, we cannot offer refunds or returns for any products purchased.

Any returns for faulty or defective products must be made within 14 days of purchase by contacting us via email at admin@diamonddooronline.com. You must include return paperwork detailing the nature of the defect and the transaction number for your order. Our Quality Control Department will then examine the product and if it is found to be defective you will be issued with a replacement.

We will not exchange any item due to a change of mind, cheaper price elsewhere or if the fault was caused by negligence or inappropriate use.

Please be sure to purchase new batteries as this is the cause of the problem in most cases. Every product we sell is tested with the batteries provided before it leaves our warehouse to minimise any inconvenience caused with faulty goods.

Diamond Door Online will not be responsible for return postage of products but in the case of items deemed faulty by our Quality Control Department and we send a replacement; postage will be at our expense.

 

Contact Us

Email Address:
For all product and enquires on payments: sales@diamonddooronline.com
 

Diamond Door Online is Australian Owned and Operated.

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